Delivery Information

We deliver to all areas across Egypt.

The moment you complete your purchase, your delivery will be processed. We will you send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.

Delivery Options:

  • Home Delivery (processed and shipped within 1-4 business days to the main cities and 1-6 days to the remote areas excluding public holidays. Delivery cost is EGP 150, or FREE on orders above EGP 490).
  • Click & Collect

Home Delivery

Standard delivery is available for the following areas in 1-4 business days:

  • Metropolitan
    • Cairo and Giza
  • Alexandria
    • Alexandria
  • Suiz Canal
    • Port Said
    • Ismailia
    • Suez
  • Delta
    • Qaliyobiya
    • Minoufiya
    • Sharqiya
    • Gharbiya
    • Daqahliya
    • Behaira
    • Damietta
    • Kafr-e-Sheikh

Standard delivery is available for the following areas in 1-6 business days:

  • Central Egypt
    • Fayoum
    • Beni Suef
    • Miniya
    • Assiut
    • Sohag
  • Upper Egypt
    • Qena
    • Luxor
    • Aswan
  • Touristique
    • Red Sea
    • South Sinai
    • North Coast
    • Matrouh
  • Remote Areas
    • New Valley
    • North Sinai
    • Abu Simbel
    • Marsa Alam
    • Salloum
    • Halayeb
    • Shlateen

Cash On Delivery

The cash on delivery option is limited to a maximum of EGP 17,000 per order. We offer alternative payment options through debit/credit cards for orders above EGP 17,000.

Click & Collect

You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.

If you’re unable to collect your order for any reason, please contact us on 02-24803822.
Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.

We keep your order in store for 7 business days.

All uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.

For more information, please visits our FAQ's page.