Delivery Information

We deliver to all areas across Egypt.

The moment you complete your purchase, your delivery will be processed. We will you send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.

Delivery Options

  • Home Delivery - Delivery charge is EGP 99, or free delivery on orders above EGP 399. (Delivered within 7 days)
  • Click & Collect

Safety Measures

In light of current circumstances, we are taking every measure to ensure the safety of our customers & employees. We have imposed strict hygiene and sanitation protocols at every step of the order & delivery process that put safety first. The precautionary measures include:

We will always continue to uphold all measures to offer you the best shopping experience from the safety and comfort of your home.

Home Delivery

Standard delivery is available within:

  • Metropolitan
    • Cairo and Giza
  • Alexandria
    • Alexandria
  • Suiz Canal
    • Port Said
    • Ismailia
    • Suez
  • Delta
    • Qaliyobiya
    • Minoufiya
    • Sharqiya
    • Gharbiya
    • Daqahliya
    • Behaira
    • Damietta
    • Kafr-e-Sheikh

Standard delivery is available within:

  • Central Egypt
    • Fayoum
    • Beni Suef
    • Miniya
    • Assiut
    • Sohag
  • Upper Egypt
    • Qena
    • Luxor
    • Aswan
  • Touristique
    • Red Sea
    • South Sinai
    • North Coast
    • Matrouh
  • Remote Areas
    • New Valley
    • North Sinai
    • Abu Simbel
    • Marsa Alam
    • Salloum
    • Halayeb
    • Shlateen

Cash On Delivery

The cash on delivery option is limited to a maximum of EGP 17,000 per order. We offer alternative payment options through debit/credit cards for orders above EGP 17,000.

The cash on delivery option is subject to a surcharge of EGP 50.

Click & Collect

You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.

If you’re unable to collect your order for any reason, please contact us on 02-24803822.
Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.

We keep your order in store for 7 business days.

All uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.

For more information, please visits our FAQ's page.