Delivery Information
We deliver to all areas across Egypt.
The moment you complete your purchase, your delivery will be processed. We will you send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.
Delivery Options:
- Home Delivery (processed and shipped within 1-4 business days to the main cities and 1-6 days to the remote areas excluding public holidays. Delivery cost is EGP 150, or FREE on orders above EGP 490).
- Click & Collect
Home Delivery
Standard delivery is available for the following areas in 1-4 business days:
- Metropolitan
- Cairo and Giza
- Alexandria
- Alexandria
- Suiz Canal
- Port Said
- Ismailia
- Suez
- Delta
- Qaliyobiya
- Minoufiya
- Sharqiya
- Gharbiya
- Daqahliya
- Behaira
- Damietta
- Kafr-e-Sheikh
Standard delivery is available for the following areas in 1-6 business days:
- Central Egypt
- Fayoum
- Beni Suef
- Miniya
- Assiut
- Sohag
- Upper Egypt
- Qena
- Luxor
- Aswan
- Touristique
- Red Sea
- South Sinai
- North Coast
- Matrouh
- Remote Areas
- New Valley
- North Sinai
- Abu Simbel
- Marsa Alam
- Salloum
- Halayeb
- Shlateen
Cash On Delivery
The cash on delivery option is limited to a maximum of EGP 17,000 per order. We offer alternative payment options through debit/credit cards for orders above EGP 17,000.
Click & Collect
You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.
If you’re unable to collect your order for any reason, please contact us on 02-24803822.
Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.
We keep your order in store for 7 business days.
All uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.
For more information, please visits our FAQ's page.