Skip to main navigation
User account menu
Sign in
create an account
Sign in
Find Stores
English
العربية
JavaScript seems to be disabled in your browser
. For the best experience on our site, be sure to turn on javascript in your browser.
Mobile navigation
MENU
SEARCH
STORES
Home
Contact us
Contact us
Select your prefered communication channel
Email
Mobile
First name
Last name
Mobile number
Egypt (+20)
Country Code
Mobile number
Verified
Email Address
Select feedback
Online Shopping
Feedback Inquiry
Feedback
Select type
Complaint
Inquiry
Type
Select reasons
Order related (Cancelled/Delayed)
Wrong delivery
Missing items
Damaged items
Refund not received
Others
Reason
Select reasons
Order status
Exchange and refund policy
Products
Others
Reason
Select reasons
Alshaya privileges club
Faulty items
Alshaya card
Refund not received
In store services
Others
Reason
Select reasons
Alshaya card
Alshaya privileges club
Exchange and refund policy
Others
Reason
Order number
(Optional)
Missing items
(Optional)
Message
220
Submit